Pairings are hampered by the questions they ask you because it tries to follow your profile not your preferences. There is very little actual communication and the 5 question interaction is stilted by unvaried questions and the make your own answer option being unusable. Overall I am very disappointed. If a free app like Plenty of Fish is a 100 times more effective in getting to know people then paying for a subscription to a "professional" matchmaking site is a joke.
Everyfriggingtime about eharmony: dating & real love, v4.5